DuChat

Docs sections

OverviewAccount setupDashboardCreate chatbotChatbot settingsTrain knowledgeTest and publishWidget setupPlatform embedsWordPressWebflowShopifyWixSquarespaceFramerGoogle Tag ManagerBigCommerceBubbleCarrdCustom HTMLConversationsAnalyticsBillingTeam and rolesNotificationsSupportSecurityAdmin monitoringDeveloper integrationsTroubleshooting
Workspace

Dashboard overview

Use the workspace dashboard to monitor activity, usage, top chatbots, alerts, support, and next actions.

Workspace

Workspace overview

Workspace overview

The dashboard summarizes workspace activity, top chatbots, credit usage, cost estimates, and needs attention signals.

Chatbot list

Review active, draft, published, and archived chatbots with filters and quick access to each bot.

Needs attention

Use failed training, fallback counts, blocked checks, and usage pressure to decide what to fix first.

Support access

The support launcher and support page let users ask questions or create a tracked ticket.

DuChat

Workspace dashboard

Ready

4

sources

96%

knowledge

312 ms

response

Help center crawl

128 pages

Completed

Pricing FAQ

42 answers

Completed

Onboarding guide

PDF

Processing

Chatbots

Chatbot list

Use /dashboard/chatbots to review active, draft, published, and archived chatbots. The list links into each chatbot detail page where settings, training, widget, conversations, contacts, and analytics live.

Signals

Needs attention

Failed training sources should be fixed or removed.
Fallback heavy behavior usually means more source coverage is needed.
Blocked counts can point to domain, plan, pause, or rate limit issues.
Usage pressure should be reviewed before launching more traffic.
Next doc

Create a chatbot

Enter a website URL, let AI analyze the business, answer generated setup questions, and create the draft assistant, theme, and runtime flow.

Open