Operations

Admin monitoring

Super admins monitor platform analytics, chatbots, workspaces, conversations, usage, plans, support, notifications, and settings.

Analytics

Admin analytics

Platform totals with 7, 30, 90 day, and all data ranges.
Workspace and chatbot filtering across chatbots, conversations, usage, and analytics.

Controls

Chatbot controls

Runtime events for denied domains, rate limits, credit blocks, admin pause, prompt leakage, and control changes.
Admin chatbot controls for pause reason, chat rate limit, and lead rate limit.

Tables

Admin tables

Training jobs, usage logs, support tickets needing reply, subscriptions, users, workspaces, plans, and notifications.
Plan records can be created, edited, and deleted from admin so pricing and billing surfaces stay database driven.

Settings

Admin settings

Admin settings show operational settings while AI model names remain environment controlled.
Next doc

Developer integrations

Use API keys, webhooks, Zapier and Make kits, the widget SDK, and referral badge links to connect DuChat with external systems.

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