DuChat turns your website into a ready to use assistant.
It brings website setup, source training, Playground testing, widget publishing, leads, conversations, analytics, credit billing, and workspace roles into one SaaS workflow.
Approved knowledge first
Visitor answers should come from trained business sources, with a fallback when the current knowledge does not support a confident response.
Workspace boundaries matter
Training sources, conversations, leads, contacts, usage, billing, and team access stay attached to the workspace and chatbot that own them.
Publishing should be deliberate
A public chatbot should have domain rules, tested behavior, clear widget settings, and no browser exposure of prompts or service secrets.
Useful automation over novelty
The product focuses on website Q&A, lead capture, sales guidance, local details, directions, service guidance, and follow up that teams can improve from real conversations.
What the product includes
- Workspace accounts with owner, admin, member, and viewer roles.
- Website first setup that creates a draft chatbot, crawls working pages, and prepares setup questions automatically.
- Training from website URLs, sitemaps, PDF, DOCX, TXT, CSV, images, audio, video, manual Q&A, and plain text.
- Source based retrieval with fallback behavior, bounded recent conversation context, and prompt leakage protection.
- Runtime flows for choices, lead forms, handoff states, end states, Playground testing, and the public widget.
- Visitor jobs for website Q&A, lead capture, contact details, directions, product guidance, service guidance, appointments, and human handoff.
- Configurable widget colors, position, welcome copy, avatar, launcher label, launcher icon, custom icon image, and plan based branding display.
- Conversation archive, source references, contacts, leads, visitor context, plan gated advanced analytics, monthly usage, Stripe billing, support tickets, notifications, and super admin operations.