Small business

Use a small business chatbot to answer visitors and capture leads.

Help visitors understand services, hours, locations, prices, appointments, and next steps while collecting useful contact details for follow up.

Built for small business owners, local teams, agencies, and operators.

  • Ask what the business offers
  • Check hours and location details
  • Request a quote or callback
  • Find appointment next steps
Why it fits

Match website questions to approved knowledge and a clear next step.

Answer common questions

Handle hours, location, service fit, pricing notes, policies, and contact paths from approved website content.

Capture better requests

Ask for the visitor details your team needs before a callback, quote, booking, or support reply.

Publish without a rebuild

Add the chatbot widget to the existing website with one script after Playground testing.

Setup path

Start from the website, test in Playground, then publish.

DuChat is strongest when the business has clear pages, policies, service details, and contact paths. The setup flow crawls working same site pages, asks targeted questions, and lets you approve knowledge before the chatbot goes live.

Train the right sources

Approve website pages, files, manual answers, and connected sources that explain the business clearly.

Control the fallback

Use fallback copy and handoff when the chatbot does not have enough approved knowledge.

Measure after launch

Review conversations, leads, source references, analytics, and knowledge gaps to improve the assistant.

Related guides

Build the use case with the right feature and embed docs.

Build chatbot
Demo journeys

Try fictional small business bots.

These examples use made up businesses and seeded knowledge so you can see the workflow without trademark or customer data risk.

Open live demo

MainStreet Studio

A small business assistant for services and bookings.

What services do you offer?

How do appointments work?

Can someone follow up with me?

Neighborhood Care Clinic

A local clinic assistant for hours, visits, and contact paths.

What are your hours?

What should I bring to a first visit?

Can I request an appointment?