Lead capture

Capture website leads from useful chatbot conversations.

Guide visitors through questions, collect contact details and custom lead fields, then give your team the context they need for follow up.

Setup path

  1. 1Train the chatbot on services, offers, policies, and next steps.
  2. 2Configure the lead details your team needs from qualified visitors.
  3. 3Review captured contacts, lead context, and conversation history in the dashboard.
What it handles

Built around lead capture chatbot intent.

Contact capture

Collect names, email addresses, phone numbers, messages, and custom field answers during the chatbot flow.

Intent context

Conversation history helps your team see what the visitor asked before they requested follow up.

Follow up workflow

Lead scoring, lead followups, CRM sync helpers, and notifications support the next step after capture.

Product fit

Use this page when the site content already supports the answer.

DuChat works best when the website, approved sources, and setup answers describe the business clearly. When the bot lacks enough context, fallback and handoff paths keep the conversation honest.

Good for service teams

Ask for location, urgency, service need, and appointment details before a person replies.

Good for sales teams

Capture buyer goals, timeline, and contact details from active website sessions.

Good for ecommerce

Let shoppers request help when product, shipping, or return questions need a team response.