Review chatbot conversations, leads, and unanswered questions.
Use analytics to understand what visitors ask, which conversations create leads, where the chatbot needs more knowledge, and how the assistant performs over time.
Setup path
- 1Publish the chatbot and let visitors start real conversations.
- 2Review conversations, contacts, leads, funnels, costs, cohorts, and insights in the dashboard.
- 3Use knowledge gaps and quality checks to decide what content to improve next.
Built around chatbot analytics intent.
Conversation review
Transcript views help operators inspect visitor messages, assistant replies, attachments, and handoff context.
Lead and funnel tracking
Lead records, contact fields, followups, funnels, and cohorts help teams understand which conversations are useful.
Knowledge improvement
Knowledge gaps, generated FAQs, evaluation cases, and quality checks support ongoing tuning.
Use this page when the site content already supports the answer.
DuChat works best when the website, approved sources, and setup answers describe the business clearly. When the bot lacks enough context, fallback and handoff paths keep the conversation honest.
Find missing answers
Unanswered questions show where your website or approved knowledge needs more detail.
Track useful outcomes
Lead and conversation views help connect chatbot activity to team follow up.
Watch usage
Usage, costs, and scheduled reports help owners monitor chatbot activity after launch.